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FAQ
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How can I track my order?Once your order is shipped, we will send you a confirmation email with a tracking number. You can use this number to track your package on our website or the courier's website.
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Are your products ethically sourced?We strive to ensure that our products are ethically sourced. We work with suppliers who adhere to fair trade practices and prioritize sustainability. For more information, please refer to our website or contact our customer support.
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How do I find the right size?We provide a size chart on our website to help you find the right fit. You can also refer to the product description for any specific sizing information or contact our customer support for further assistance.
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Are there any ongoing promotions or discounts?We frequently run promotions and discounts, which are often advertised on our website, social media platforms, and through our newsletter. Make sure to check our website regularly or subscribe to our newsletter to stay updated on the latest offers.
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How can I contact customer support?You can reach our customer support team through email, phone, or live chat. Our contact information can be found on our website's "Contact Us" page.
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What is your return policy?We accept returns within 30 days of purchase, provided the item is in its original condition with tags attached. Please refer to our website for detailed return instructions.
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What payment methods do you accept?We accept all major credit cards, including Visa, Mastercard, and American Express.
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Can I cancel or make changes to my order?If you need to cancel or make changes to your order, please contact our customer support as soon as possible. We'll do our best to accommodate your request, but please note that once the order has been shipped, we may not be able to make any changes.
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